FAQ

Frequently Asked Questions (FAQ) –

1. How can I place an order?
Simply browse our products, add them to your cart, and proceed to checkout. Follow the instructions to complete your purchase securely.

2. What payment methods do you accept?
We accept payments via Credit/Debit Cards, Cash on Delivery (if available), and secure online payment gateways.

3. How long does delivery take?

• Local orders: 3–5 business days

• International orders: 7–14 business days (depending on your location)

4. How can I track my order?
Once your order has been shipped, we’ll send you an email with a tracking number so you can follow your package until it arrives.

5. Do you offer returns or exchanges?
Yes! We accept returns/exchanges within 7 days of delivery if the product is unused and in its original packaging. Please contact our support team to arrange this.

6. What if I receive a damaged item?
If you receive a damaged or faulty product, please contact us immediately with your order number and photos. We’ll arrange a replacement or refund